Linked
Phone: 770.751.1110 • 888.VMTECH1 • 888.868.3241
13560 Morris Road, Suite 1000A, Alpharetta, GA 30004
info@vmtech.net

logo

voclarion-logo




VOCLARION FEATURES


Delivering a comprehensive suite of enterprise-grade features, Voclarion helps your business communicate more effectively, efficiently, and conveniently. Use these features as much as you want without incurring any extra costs.

USER/PHONE FEATURES

  • Hold, Park, Transfer, Attended Transfer, Pickup, Do Not Disturb, 3-Way, Conference Calling, etc.
  • Voicemail
  • Message Retrieval via Phone, Web, or Email Attachment
  • Permissions Settings
  • Multiple Codec Support (G.722, G.711, G.729A, GSM)
  • Intercom/Page ThroughPhone Options
  • DSS/BLF Keys
  • Phone Pairing
  • Ring Cell with Desk Phone
  • Transfer Back to Colleague After Transfer to Cell

CALL CENTER

  • Unlimited Call Queues
  • Real-Time and Historical Reports
  • Manager — Listen/Barge In/Whisper

UNBUNDLED SIP TRUNKS

  • No Lock-In— Choose Preferred SIP Provider
  • Quickly Move to Premise Deployment
  • DID Support
  • Configurable Outbound Caller ID
  • Secure International Dialing

CALL RECORDING

  • Record on Demand
  • Full-Time Recording with Call Data
  • Export Call Recordings
  • Single or Both Party Record Options

EASY ADMIN

  • Web-Based Administration
  • Role-Based Permissions
  • Multi-Company, Multi-Site
  • Automated Phone Provisioning
  • Phone Function Key Templates

TELEWORKING

  • Hot Desking – Login to Any Phone
  • Mobile Phone Integration
  • Call Transfer from Mobile Phone
  • View Real-Time Status of Other Users
  • DISA

AUTOMATED ATTENDANT/IVR

  • User-Uploadable Sound Prompts
  • User-Configurable Menus
  • Call Routing Schedules
  • Multilingual Dial by Name Directory (First, Last, Both)

FLEXIBLE/ CUSTOMIZABLE

  • Flexible Extension Numbers
  • Open Standards for Easy Integration
  • Expand or Reduce Number of Users Quickly and Easily
  • Click to Dial

SWITCHBOARD CLIENT

  • Windows, Mac and Linux Client
  • Real-Time View of Users, Queues, Trunks
  • Drag and Drop
  • Easy to Use

DEVICES

  • Network Appliance for Secure, Reliable Communication
  • 75+ SIP Phone Models (certain models optimized for the cloud)
  • Overhead Paging
  • Video Surveillance & Monitoring
  • Analog SIP Gateways

CLOUD DATA CENTER

  • Cloud Reliability
  • Quick, Easy Deployment
  • 24/7/365 Monitoring
  • Automatic Updates
  • System Security Updates
  • Tier 1 Network Peering

CONFERENCE BRIDGE

  • Easy Conference Setup via Phone
  • PIN Protected

REPORTING

  • System Call Reports with Filters